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Career overview · SOC 13-1041

Equal Opportunity Representatives and Officers

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

Also called: Affirmative Action Officer (AA Officer) · Civil Rights Investigator · Civil Rights Representative · Complaint Investigations Officer · Equal Employment Opportunity Officer (EEO Officer) · Equal Employment Opportunity Representative (EEO Representative)

Median pay (national)
$78,420
$46,230–$130,030 (10th–90th)
Employed (US)
397,770
BLS OEWS, May 2024
Outlook 2024–34
+3%
~33,300 openings/yr
Typical entry
Bachelor's degree

What the numbers say

Refit analysis ·Pay for equal opportunity representatives and officers shows an unusually wide range: the top 10% earn $130,030 versus $46,230 at the bottom 10% — 2.8x. The median of $78,420 leaves roughly 66% of headroom to the 90th percentile, which is where seniority, specialization, and the skills below tend to pay off.
Refit analysis ·Employment is projected to change +3% from 2024 to 2034 — about as fast as the 3% all-occupation average. Even so, BLS projects about 33,300 openings a year, mostly to replace workers who retire or change careers.
Refit analysis ·Where you work moves the number a lot. Across the 53 states with released data, District of Columbia pays the most for this role (median $103,010, +31% vs the national median), while Puerto Rico sits lowest at $46,570 — a 121% spread for the same job title.
Refit analysis ·O*NET rates Active Listening, Reading Comprehension, Speaking as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software as in-demand technologies for this role.

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Top skills employers ask for

Ranked by O*NET importance for this occupation.

  • Active Listening
  • Reading Comprehension
  • Speaking
  • Critical Thinking
  • Writing
  • Active Learning
  • Monitoring
  • Learning Strategies
  • Mathematics
  • Science

What they actually do

Core O*NET tasks for this role.

  • Interpret civil rights laws and equal opportunity regulations for individuals or employers.
  • Interview persons involved in equal opportunity complaints to verify case information.
  • Conduct surveys and evaluate findings to determine if systematic discrimination exists.
  • Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
  • Study equal opportunity complaints to clarify issues.
  • Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.
  • Develop guidelines for nondiscriminatory employment practices.
  • Prepare reports related to investigations of equal opportunity complaints.
  • Monitor the implementation and impact of guidelines for nondiscriminatory employment practices.
  • Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.

Tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Bashen EEOFedSoft
  • Bashen EEOSoft
  • Bashen LinkLine
  • Berkshire Associates BALANCEaap
  • Biddle Adverse Impact Toolkit
  • Biddle AutoAAP
  • Corel WordPerfect Office Suite
  • Database software
  • EEO Made Simple AAPMaker
  • EEO Made Simple AppTrac
  • Equal employment opportunity EEO compliance software
  • Equitas EEOStat
  • Gerstco AAPBase
  • IBM Lotus 1-2-3

Knowledge areas

  • Law and Government
  • English Language
  • Personnel and Human Resources
  • Customer and Personal Service
  • Sociology and Anthropology
  • Administration and Management
  • Administrative
  • Education and Training