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Career overview · SOC 11-9111

Medical and Health Services Managers

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

Also called: Cancer Center Director · Clinical Director · Health Information Management Director (HIM Director) · Health Information Manager (HIM Manager) · Healthcare System Director · Medical Records Director

Median pay (national)
$117,960
$69,680–$219,080 (10th–90th)
Employed (US)
565,840
BLS OEWS, May 2024
Outlook 2024–34
+23.2%
~62,100 openings/yr
Typical entry
Bachelor's degree

What the numbers say

Refit analysis ·Pay for medical and health services managers shows an unusually wide range: the top 10% earn $219,080 versus $69,680 at the bottom 10% — 3.1x. The median of $117,960 leaves roughly 86% of headroom to the 90th percentile, which is where seniority, specialization, and the skills below tend to pay off.
Refit analysis ·Employment is projected to change +23.2% from 2024 to 2034 — much faster than the 3% average for all occupations. Even so, BLS projects about 62,100 openings a year, mostly to replace workers who retire or change careers.
Refit analysis ·Where you work moves the number a lot. Across the 54 states with released data, District of Columbia pays the most for this role (median $161,050, +37% vs the national median), while Puerto Rico sits lowest at $77,830 — a 107% spread for the same job title.
Refit analysis ·O*NET rates Speaking, Critical Thinking, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint as in-demand technologies for this role.

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Top skills employers ask for

Ranked by O*NET importance for this occupation.

  • Speaking
  • Critical Thinking
  • Reading Comprehension
  • Active Listening
  • Writing
  • Monitoring
  • Active Learning
  • Learning Strategies
  • Mathematics
  • Science

What they actually do

Core O*NET tasks for this role.

  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
  • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
  • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
  • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
  • Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
  • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
  • Direct or conduct recruitment, hiring, and training of personnel.
  • Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.

Tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Apache Hadoop
  • Apache Maven
  • Autodesk Revit
  • Cisco Webex
  • eClinicalWorks EHR software
  • Epic Systems
  • Facebook
  • Henry Schein Dentrix
  • IBM SPSS Statistics
  • Intuit QuickBooks
  • Marketo Marketing Automation
  • MEDITECH software

Knowledge areas

  • Administration and Management
  • English Language
  • Customer and Personal Service
  • Personnel and Human Resources
  • Education and Training
  • Computers and Electronics
  • Administrative
  • Medicine and Dentistry