Quality Control Systems Managers
Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.
Also called: Product Quality Director · Quality and Food Safety Manager · Quality and Process Improvement Manager · Quality Assurance Director (QA Director) · Quality Assurance Manager (QA Manager) · Quality Control Manager (QC Manager)
Median pay (national)
$121,440
$74,900–$197,310 (10th–90th)
Employed (US)
234,380
BLS OEWS, May 2024
Outlook 2024–34
+1.9%
~17,100 openings/yr
Typical entry
Bachelor's degree
What the numbers say
Refit analysis ·Pay for quality control systems managers shows an unusually wide range: the top 10% earn $197,310 versus $74,900 at the bottom 10% — 2.6x. The median of $121,440 leaves roughly 62% of headroom to the 90th percentile, which is where seniority, specialization, and the skills below tend to pay off.
Refit analysis ·Employment is projected to change +1.9% from 2024 to 2034 — slower than the 3% all-occupation average. Even so, BLS projects about 17,100 openings a year, mostly to replace workers who retire or change careers.
Refit analysis ·Where you work moves the number a lot. Across the 51 states with released data, Wyoming pays the most for this role (median $155,670, +28% vs the national median), while Idaho sits lowest at $101,830 — a 53% spread for the same job title.
Refit analysis ·O*NET rates Reading Comprehension, Active Listening, Writing as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint as in-demand technologies for this role.
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Top skills employers ask for
Ranked by O*NET importance for this occupation.
- Reading Comprehension
- Active Listening
- Writing
- Speaking
- Monitoring
- Critical Thinking
- Active Learning
- Mathematics
- Learning Strategies
- Science
What they actually do
Core O*NET tasks for this role.
- Stop production if serious product defects are present.
- Review and update standard operating procedures or quality assurance manuals.
- Monitor performance of quality control systems to ensure effectiveness and efficiency.
- Review quality documentation necessary for regulatory submissions and inspections.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
- Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
- Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
- Direct product testing activities throughout production cycles.
- Instruct staff in quality control and analytical procedures.
- Direct the tracking of defects, test results, or other regularly reported quality control data.
Tools & technology
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Atlassian JIRA
- Extensible markup language XML
- Linux
- Microsoft SQL Server
- Microsoft Visio
- Oracle Java
- SAP software
- Selenium
- Structured query language SQL
- Abbott Informatics STARLIMS:LIMS
- ASI DATAMYTE GageMetrics
- ASI DATAMYTE QDA
Knowledge areas
- Production and Processing
- Education and Training
- English Language
- Chemistry
- Customer and Personal Service
- Administration and Management
- Mathematics
- Engineering and Technology