Tellers
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Also called: Account Representative · Bank Teller · Branch Operations Specialist · Customer Relationship Specialist · Customer Service Associate (CSA) · Financial Services Representative (FSR)
Median pay (national)
$39,340
$31,270–$48,270 (10th–90th)
Employed (US)
339,340
BLS OEWS, May 2024
Outlook 2024–34
-12.9%
~29,800 openings/yr
Typical entry
High school diploma or equivalent
What the numbers say
Refit analysis ·Pay for tellers shows a relatively narrow range: the top 10% earn $48,270 versus $31,270 at the bottom 10% — 1.5x. The median of $39,340 leaves roughly 23% of headroom to the 90th percentile, which is where seniority, specialization, and the skills below tend to pay off.
Refit analysis ·Employment is projected to change -12.9% from 2024 to 2034 — a projected decline, against +3% across all occupations. Even so, BLS projects about 29,800 openings a year, mostly to replace workers who retire or change careers.
Refit analysis ·Where you work moves the number a lot. Across the 53 states with released data, Washington pays the most for this role (median $46,890, +19% vs the national median), while Puerto Rico sits lowest at $29,630 — a 58% spread for the same job title.
Refit analysis ·O*NET rates Active Listening, Speaking, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Office software as in-demand technologies for this role.
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Top skills employers ask for
Ranked by O*NET importance for this occupation.
- Active Listening
- Speaking
- Reading Comprehension
- Critical Thinking
- Monitoring
- Writing
- Mathematics
- Active Learning
- Learning Strategies
- Science
What they actually do
Core O*NET tasks for this role.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Answer telephones and assist customers with their questions.
- Sort and file deposit slips and checks.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Order a supply of cash to meet daily needs.
- Arrange monies received in cash boxes and coin dispensers according to denomination.
Tools & technology
- Microsoft Office software
- Microsoft Windows
- Hyland Software OnBase
- IBM Notes
- Information Technology Incorporated Premier Teller
- Jack Henry & Associates Vertex
- Microsoft Dynamics
- Microsoft Exchange
- Sage 50 Accounting
- Southern Data Systems TellerPro
- Total Turnkey Solutions E-Vision
- Email software
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
Knowledge areas
- Customer and Personal Service
- English Language
- Mathematics
- Economics and Accounting
- Public Safety and Security
- Administration and Management
- Administrative
- Sales and Marketing