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Resume skills guide · SOC 43-5011

Skills for Cargo and Freight Agents

The skills, knowledge, and tools that matter most for cargo and freight agents, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Speaking, Active Listening, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Speaking3.62
  • 2.Active Listening3.5
  • 3.Reading Comprehension3.25
  • 4.Critical Thinking3.25
  • 5.Writing3
  • 6.Monitoring3
  • 7.Active Learning2.75
  • 8.Mathematics2.25
  • 9.Learning Strategies2
  • 10.Science1

Show these skills on your resume for Cargo and Freight Agents

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Knowledge areas

  • Transportation
  • Geography
  • Public Safety and Security
  • English Language
  • Administration and Management
  • Education and Training
  • Law and Government
  • Telecommunications

Core work activities

  • Getting Information
  • Making Decisions and Solving Problems
  • Documenting/Recording Information
  • Handling and Moving Objects
  • Judging the Qualities of Objects, Services, or People
  • Monitoring Processes, Materials, or Surroundings
  • Controlling Machines and Processes
  • Communicating with People Outside the Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Identifying Objects, Actions, and Events

In-demand tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • SAP software
  • Brokerage software
  • Corel WordPerfect Office Suite
  • Database software
  • Microsoft OneNote
  • Posting software
  • Transportation management software
  • Transportation management system TMS software
  • Web browser software
  • Web-based dispatch software
  • Email software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word