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Resume skills guide · SOC 11-9161

Skills for Emergency Management Directors

The skills, knowledge, and tools that matter most for emergency management directors, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Speaking, Reading Comprehension, Active Listening as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Speaking4.12
  • 2.Reading Comprehension4
  • 3.Active Listening4
  • 4.Writing4
  • 5.Critical Thinking4
  • 6.Monitoring4
  • 7.Learning Strategies3.88
  • 8.Active Learning3.75
  • 9.Mathematics3
  • 10.Science1.88

Show these skills on your resume for Emergency Management Directors

Honest tailoring

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Knowledge areas

  • Public Safety and Security
  • Administration and Management
  • Law and Government
  • Communications and Media
  • English Language
  • Customer and Personal Service
  • Telecommunications
  • Education and Training

Core work activities

  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Making Decisions and Solving Problems
  • Getting Information
  • Developing and Building Teams
  • Working with Computers
  • Organizing, Planning, and Prioritizing Work
  • Communicating with People Outside the Organization
  • Training and Teaching Others
  • Documenting/Recording Information

In-demand tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • ESRI ArcGIS software
  • Alert Technologies OpsCenter
  • Digital Engineering Corporation E-MAPS
  • Emergency Managers Weather Information Network EMWIN
  • Emergency Services Integrators ESi WebEOC
  • Federal Emergency Management Information System FEMIS
  • Geographic information system GIS software
  • Graphics software
  • IBM Lotus Notes
  • MapInfo Professional
  • McAfee
  • National Center for Crisis and Continuity Coordination NC4 E Team