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Resume skills guide · SOC 53-2031

Skills for Flight Attendants

The skills, knowledge, and tools that matter most for flight attendants, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Speaking, Active Listening, Monitoring as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft PowerPoint, Microsoft Word as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Speaking4.12
  • 2.Active Listening3.88
  • 3.Monitoring3.88
  • 4.Reading Comprehension3.12
  • 5.Critical Thinking3.12
  • 6.Active Learning3.12
  • 7.Writing3
  • 8.Learning Strategies2.75
  • 9.Mathematics2
  • 10.Science1.38

Show these skills on your resume for Flight Attendants

Honest tailoring

See how your resume lines up with Flight Attendants

Refit re-angles your real experience toward this role using the skills above — and never invents skills you don't have. A no-fabrication gate checks every change before you see it.

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Knowledge areas

  • Customer and Personal Service
  • Public Safety and Security
  • English Language
  • Transportation
  • Psychology
  • Geography
  • Computers and Electronics
  • Personnel and Human Resources

Core work activities

  • Performing for or Working Directly with the Public
  • Getting Information
  • Making Decisions and Solving Problems
  • Identifying Objects, Actions, and Events
  • Assisting and Caring for Others
  • Resolving Conflicts and Negotiating with Others
  • Monitoring Processes, Materials, or Surroundings
  • Handling and Moving Objects
  • Evaluating Information to Determine Compliance with Standards
  • Performing General Physical Activities

In-demand tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Windows
  • AD OPT Altitude
  • Arkitektia Flight Itinerary
  • Bid Assistant
  • IBM Lotus LearningSpace
  • SBS International Maestro Suite
  • ValtamTech Flight Crew Log
  • Microsoft Outlook