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Resume skills guide · SOC 39-4031

Skills for Morticians, Undertakers, and Funeral Arrangers

The skills, knowledge, and tools that matter most for morticians, undertakers, and funeral arrangers, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Active Listening, Speaking, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Access, Microsoft Excel, Microsoft Office software, Microsoft Outlook as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Active Listening4.12
  • 2.Speaking3.75
  • 3.Reading Comprehension3.25
  • 4.Writing3.25
  • 5.Critical Thinking3.12
  • 6.Active Learning3
  • 7.Monitoring3
  • 8.Mathematics2.75
  • 9.Learning Strategies2.75
  • 10.Science1.75

Show these skills on your resume for Morticians, Undertakers, and Funeral Arrangers

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Knowledge areas

  • Customer and Personal Service
  • English Language
  • Administrative
  • Administration and Management
  • Psychology
  • Personnel and Human Resources
  • Computers and Electronics
  • Sales and Marketing

Core work activities

  • Performing for or Working Directly with the Public
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Documenting/Recording Information
  • Assisting and Caring for Others
  • Scheduling Work and Activities
  • Organizing, Planning, and Prioritizing Work
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Handling and Moving Objects

In-demand tools & technology

  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Salesforce software
  • Belmar & Associates Mortware
  • Corel WordPerfect Office Suite
  • Custom Data Systems Sterling Management Software
  • FPA Software MACCS
  • FuneralKiosk
  • HMIS Advantage
  • iCIMS Talent Cloud software
  • Twin Tier Technologies MIMS
  • Web browser software
  • Microsoft Word