Community Health Workers
Promote health within a community by assisting individuals to adopt healthy behaviors. Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health. May deliver health-related preventive services such as blood pressure, glaucoma, and hearing screenings. May collect data to help identify community health needs.
Also called: Apprise Counselor · Community Health Outreach Worker · Community Health Program Coordinator · Community Health Program Representative (Community Health Program Rep) · Community Health Promoter · Community Health Worker (CHW)
What the numbers say
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Top skills employers ask for
Ranked by O*NET importance for this occupation.
- Active Listening
- Speaking
- Writing
- Reading Comprehension
- Critical Thinking
- Active Learning
- Learning Strategies
- Monitoring
- Mathematics
- Science
What they actually do
Core O*NET tasks for this role.
- Advise clients or community groups on issues related to improving general health, such as diet or exercise.
- Maintain updated client records with plans, notes, appropriate forms, or related information.
- Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.
- Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.
- Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.
- Refer community members to needed health services.
- Attend community meetings or health fairs to understand community issues or build relationships with community members.
- Advise clients or community groups on issues related to diagnostic screenings, such as breast cancer screening, pap smears, glaucoma tests, or diabetes screenings.
- Advise clients or community groups on issues related to risk or prevention of conditions, such as lead poisoning, human immunodeficiency virus (HIV), prenatal substance abuse, or domestic violence.
- Administer immunizations or other basic preventive treatments.
Tools & technology
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft Word
- Apple macOS
- Google Workspace software
- Zoom
- Client databases
- Electronic health record EHR software
- Microsoft Publisher
- SmugMug Flickr
- Web browser software
- Microsoft Access
- Microsoft PowerPoint
Knowledge areas
- Customer and Personal Service
- English Language
- Education and Training
- Administration and Management
- Medicine and Dentistry
- Psychology
- Administrative
- Personnel and Human Resources