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Resume skills guide · SOC 21-1094

Skills for Community Health Workers

The skills, knowledge, and tools that matter most for community health workers, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Active Listening, Speaking, Writing as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Active Listening4.12
  • 2.Speaking4.12
  • 3.Writing4
  • 4.Reading Comprehension3.88
  • 5.Critical Thinking3.75
  • 6.Active Learning3.62
  • 7.Learning Strategies3.38
  • 8.Monitoring3.38
  • 9.Mathematics2.25
  • 10.Science1.25

Show these skills on your resume for Community Health Workers

Honest tailoring

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Knowledge areas

  • Customer and Personal Service
  • English Language
  • Education and Training
  • Administration and Management
  • Medicine and Dentistry
  • Psychology
  • Administrative
  • Personnel and Human Resources

Core work activities

  • Communicating with People Outside the Organization
  • Organizing, Planning, and Prioritizing Work
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Updating and Using Relevant Knowledge
  • Documenting/Recording Information
  • Working with Computers
  • Interpreting the Meaning of Information for Others
  • Assisting and Caring for Others

In-demand tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Word
  • Apple macOS
  • Google Workspace software
  • Zoom
  • Client databases
  • Electronic health record EHR software
  • Microsoft Publisher
  • SmugMug Flickr
  • Web browser software
  • Microsoft Access
  • Microsoft PowerPoint