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Career overview · SOC 53-1043

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.

Also called: Cargo Manager · DC Supervisor (Distribution Center Supervisor) · Dock Supervisor · Driver Manager · Fleet Manager · Shipping Manager

What the numbers say

Refit analysis ·O*NET rates Active Listening, Speaking, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, SAP software as in-demand technologies for this role.

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Top skills employers ask for

Ranked by O*NET importance for this occupation.

  • Active Listening
  • Speaking
  • Reading Comprehension
  • Critical Thinking
  • Monitoring
  • Writing
  • Active Learning
  • Learning Strategies
  • Mathematics
  • Science

What they actually do

Core O*NET tasks for this role.

  • Plan work assignments and equipment allocations to meet transportation, operations or production goals.
  • Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
  • Maintain or verify records of time, materials, expenditures, or crew activities.
  • Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services.
  • Prepare, compile, and submit reports on work activities, operations, production, or work-related accidents.
  • Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.
  • Resolve worker problems or collaborate with employees to assist in problem resolution.
  • Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
  • Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
  • Monitor field work to ensure proper performance and use of materials.

Tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • SAP software
  • Warehouse management system WMS
  • @Road GeoManager
  • Accellos Real Dispatch
  • Actsoft Comet Tracker
  • Barcode software
  • Bill of lading software
  • CAPE Systems CAPE PACK
  • CAPE Systems TRUCKFILL
  • Commercial vehicle operations CVO software
  • Coptimal Logics AutoLoad Pro
  • Creative Systems Corporation Freight-Link System
  • Fleet management systems

Knowledge areas

  • Administration and Management
  • Customer and Personal Service
  • Mathematics
  • Production and Processing
  • English Language
  • Personnel and Human Resources
  • Public Safety and Security
  • Computers and Electronics