First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
Directly supervise and coordinate the activities of helpers, laborers, or material movers, hand.
Also called: Floor Supervisor · Packaging Supervisor · Receiving Manager · Receiving Supervisor · Shipping Manager · Shipping Supervisor
What the numbers say
Refit analysis ·O*NET rates Speaking, Active Listening, Critical Thinking as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Inventory management systems, Microsoft Excel, Microsoft Office software, Microsoft Outlook as in-demand technologies for this role.
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Top skills employers ask for
Ranked by O*NET importance for this occupation.
- Speaking
- Active Listening
- Critical Thinking
- Monitoring
- Reading Comprehension
- Writing
- Learning Strategies
- Active Learning
- Mathematics
- Science
What they actually do
Core O*NET tasks for this role.
- Maintain a safe working environment by monitoring safety procedures and equipment.
- Collaborate with workers and managers to solve work-related problems.
- Inform designated employees or departments of items loaded or problems encountered.
- Inspect equipment for wear and for conformance to specifications.
- Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
- Transmit and explain work orders to laborers.
- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
- Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.
- Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
- Evaluate employee performance and prepare performance appraisals.
Tools & technology
- Inventory management systems
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- SAP software
- Warehouse management system WMS
- Oracle Database
- Corel WordPerfect Office Suite
- Employee scheduling software
- Inventory control software
- Sage ERP Accpac
- Time and attendance software
- Microsoft Access
Knowledge areas
- Customer and Personal Service
- Production and Processing
- Administration and Management
- Mechanical
- Computers and Electronics
- English Language
- Mathematics
- Public Safety and Security