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Career overview · SOC 41-3091

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Sell services to individuals or businesses. May describe options or resolve client problems.

Median pay (national)
$66,260
$36,930–$142,040 (10th–90th)
Employed (US)
1,189,330
BLS OEWS, May 2024
Outlook 2024–34
+3.1%
~123,000 openings/yr
Typical entry
High school diploma or equivalent

What the numbers say

Refit analysis ·Pay for sales representatives of services, except advertising, insurance, financial services, and travel shows an unusually wide range: the top 10% earn $142,040 versus $36,930 at the bottom 10% — 3.8x. The median of $66,260 leaves roughly 114% of headroom to the 90th percentile, which is where seniority, specialization, and the skills below tend to pay off.
Refit analysis ·Employment is projected to change +3.1% from 2024 to 2034 — about as fast as the 3% all-occupation average. Even so, BLS projects about 123,000 openings a year, mostly to replace workers who retire or change careers.
Refit analysis ·Where you work moves the number a lot. Across the 54 states with released data, New York pays the most for this role (median $85,350, +29% vs the national median), while Puerto Rico sits lowest at $29,250 — a 192% spread for the same job title.

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What they actually do

Core O*NET tasks for this role.

  • Answer customers' questions about services, prices, availability, or credit terms.
  • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
  • Compute and compare costs of services.
  • Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Contact prospective or existing customers to discuss how services can meet their needs.
  • Create forms or agreements to complete sales.
  • Develop sales presentations or proposals to explain service specifications.
  • Distribute promotional materials at meetings, conferences, or trade shows.
  • Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.
  • Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.

Tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Salesforce software
  • Apple macOS
  • HubSpot software
  • IBM SPSS Statistics
  • Enterprise application integration EAI software
  • JamBoard
  • Microsoft Dynamics
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Word