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Resume skills guide · SOC 23-1022

Skills for Arbitrators, Mediators, and Conciliators

The skills, knowledge, and tools that matter most for arbitrators, mediators, and conciliators, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Active Listening, Writing, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Active Listening4.38
  • 2.Writing4.25
  • 3.Reading Comprehension4.12
  • 4.Speaking4.12
  • 5.Critical Thinking4
  • 6.Active Learning3.88
  • 7.Learning Strategies2.88
  • 8.Monitoring2.88
  • 9.Mathematics2.12
  • 10.Science1.25

Show these skills on your resume for Arbitrators, Mediators, and Conciliators

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Knowledge areas

  • English Language
  • Law and Government
  • Personnel and Human Resources
  • Administration and Management
  • Education and Training
  • Economics and Accounting
  • Computers and Electronics
  • Psychology

Core work activities

  • Getting Information
  • Resolving Conflicts and Negotiating with Others
  • Making Decisions and Solving Problems
  • Analyzing Data or Information
  • Evaluating Information to Determine Compliance with Standards
  • Updating and Using Relevant Knowledge
  • Judging the Qualities of Objects, Services, or People
  • Interpreting the Meaning of Information for Others
  • Processing Information
  • Identifying Objects, Actions, and Events

In-demand tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Word
  • Oracle PeopleSoft
  • Salesforce software
  • SAP software
  • Scheduling software
  • Web browser software
  • Microsoft Access
  • Microsoft PowerPoint
  • Microsoft SharePoint