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Resume skills guide · SOC 13-1075

Skills for Labor Relations Specialists

The skills, knowledge, and tools that matter most for labor relations specialists, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Active Listening, Speaking, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Active Listening4.38
  • 2.Speaking4.25
  • 3.Reading Comprehension4
  • 4.Writing4
  • 5.Critical Thinking4
  • 6.Active Learning3.5
  • 7.Monitoring3.38
  • 8.Learning Strategies3
  • 9.Mathematics2.38
  • 10.Science1

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Knowledge areas

  • Personnel and Human Resources
  • English Language
  • Law and Government
  • Administration and Management
  • Education and Training
  • Customer and Personal Service
  • Computers and Electronics
  • Mathematics

Core work activities

  • Resolving Conflicts and Negotiating with Others
  • Getting Information
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Evaluating Information to Determine Compliance with Standards
  • Processing Information
  • Organizing, Planning, and Prioritizing Work
  • Updating and Using Relevant Knowledge
  • Interpreting the Meaning of Information for Others

In-demand tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Oracle HRIS
  • ServiceNow
  • Workday software
  • Kubernetes
  • Oracle PeopleSoft
  • Internet Grievance System IGS
  • LaborSoft LaborForce Arbitration/Appeals Manager module
  • LaborSoft LaborForce Discipline Manager module
  • LaborSoft LaborForce EEO Claims Manager module
  • LaborSoft LaborForce Grievance Manager module
  • LaborSoft LaborForce Incident Tracking module
  • LaborSoft LaborForce Personnel Manager module