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Resume skills guide · SOC 51-1011

Skills for First-Line Supervisors of Production and Operating Workers

The skills, knowledge, and tools that matter most for first-line supervisors of production and operating workers, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Active Listening, Speaking, Critical Thinking as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Active Listening3.88
  • 2.Speaking3.88
  • 3.Critical Thinking3.75
  • 4.Monitoring3.75
  • 5.Reading Comprehension3.5
  • 6.Writing3.12
  • 7.Active Learning3.12
  • 8.Learning Strategies3.12
  • 9.Mathematics2.38
  • 10.Science1.5

Show these skills on your resume for First-Line Supervisors of Production and Operating Workers

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Knowledge areas

  • Production and Processing
  • Administration and Management
  • Personnel and Human Resources
  • English Language
  • Computers and Electronics
  • Mathematics
  • Administrative
  • Mechanical

Core work activities

  • Making Decisions and Solving Problems
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Monitoring Processes, Materials, or Surroundings
  • Inspecting Equipment, Structures, or Materials
  • Guiding, Directing, and Motivating Subordinates
  • Coaching and Developing Others
  • Identifying Objects, Actions, and Events
  • Processing Information
  • Evaluating Information to Determine Compliance with Standards

In-demand tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • SAP software
  • Apple Safari
  • Autodesk AutoCAD
  • Extensible markup language XML
  • Kronos Workforce Timekeeper
  • Mozilla Firefox
  • Apple iWork Pages
  • Aptean Made2Manage
  • Bowen & Groves M1 ERP
  • Capterra Enterprise Resource Planning
  • Database software
  • Delphi Technology