Skills for First-Line Supervisors of Office and Administrative Support Workers
The skills, knowledge, and tools that matter most for first-line supervisors of office and administrative support workers, ranked by O*NET importance — so you know what to lead with on your resume.
What to lead with
Refit analysis ·O*NET rates Reading Comprehension, Active Listening, Speaking as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint as in-demand technologies for this role.
Top skills (ranked by importance)
O*NET importance score in parentheses (1–5).
- 1.Reading Comprehension4
- 2.Active Listening4
- 3.Speaking4
- 4.Monitoring4
- 5.Critical Thinking3.88
- 6.Writing3.75
- 7.Active Learning3.75
- 8.Learning Strategies3.62
- 9.Mathematics2.75
- 10.Science1
Show these skills on your resume for First-Line Supervisors of Office and Administrative Support Workers
Honest tailoring
See how your resume lines up with First-Line Supervisors of Office and Administrative Support Workers
Refit re-angles your real experience toward this role using the skills above — and never invents skills you don't have. A no-fabrication gate checks every change before you see it.
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Knowledge areas
- Administration and Management
- Customer and Personal Service
- English Language
- Administrative
- Computers and Electronics
- Personnel and Human Resources
- Economics and Accounting
- Education and Training
Core work activities
- Working with Computers
- Getting Information
- Making Decisions and Solving Problems
- Processing Information
- Communicating with Supervisors, Peers, or Subordinates
- Analyzing Data or Information
- Documenting/Recording Information
- Coaching and Developing Others
- Identifying Objects, Actions, and Events
- Evaluating Information to Determine Compliance with Standards
In-demand tools & technology
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Apple macOS
- Henry Schein Dentrix
- IBM SPSS Statistics
- Intuit QuickBooks
- MEDITECH software
- Microsoft Teams
- Microsoft Visio
- Microsoft Windows
- Mozilla Firefox
- Oracle Database
- Oracle PeopleSoft