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Resume skills guide · SOC 21-1092

Skills for Probation Officers and Correctional Treatment Specialists

The skills, knowledge, and tools that matter most for probation officers and correctional treatment specialists, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Active Listening, Speaking, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Office software as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Active Listening4
  • 2.Speaking4
  • 3.Reading Comprehension3.88
  • 4.Critical Thinking3.88
  • 5.Writing3.75
  • 6.Monitoring3.75
  • 7.Active Learning3.38
  • 8.Learning Strategies2.25
  • 9.Mathematics1.88
  • 10.Science1.75

Show these skills on your resume for Probation Officers and Correctional Treatment Specialists

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Knowledge areas

  • Law and Government
  • Public Safety and Security
  • English Language
  • Psychology
  • Therapy and Counseling
  • Sociology and Anthropology
  • Administrative
  • Customer and Personal Service

Core work activities

  • Getting Information
  • Documenting/Recording Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Evaluating Information to Determine Compliance with Standards
  • Organizing, Planning, and Prioritizing Work
  • Making Decisions and Solving Problems
  • Identifying Objects, Actions, and Events
  • Working with Computers
  • Establishing and Maintaining Interpersonal Relationships
  • Updating and Using Relevant Knowledge

In-demand tools & technology

  • Microsoft Office software
  • Facebook
  • Appointment scheduling software
  • Case management software
  • Corel WordPerfect Office Suite
  • Court records databases
  • Electronic tracking device software
  • LinkedIn
  • Speech recognition software
  • Tyler Technologies Odyssey Case Manager
  • Web browser software
  • Email software
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint