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Resume skills guide · SOC 39-3031

Skills for Ushers, Lobby Attendants, and Ticket Takers

The skills, knowledge, and tools that matter most for ushers, lobby attendants, and ticket takers, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Speaking, Active Listening, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Speaking3.25
  • 2.Active Listening3.12
  • 3.Reading Comprehension2.75
  • 4.Critical Thinking2.75
  • 5.Monitoring2.75
  • 6.Active Learning2.62
  • 7.Writing2.25
  • 8.Mathematics1.88
  • 9.Learning Strategies1.62
  • 10.Science1

Show these skills on your resume for Ushers, Lobby Attendants, and Ticket Takers

Honest tailoring

See how your resume lines up with Ushers, Lobby Attendants, and Ticket Takers

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Knowledge areas

  • Customer and Personal Service
  • English Language
  • Public Safety and Security
  • Communications and Media
  • Sales and Marketing
  • Administration and Management
  • Computers and Electronics
  • Education and Training

Core work activities

  • Performing for or Working Directly with the Public
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Assisting and Caring for Others
  • Resolving Conflicts and Negotiating with Others
  • Communicating with People Outside the Organization
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge

In-demand tools & technology

  • Microsoft Windows Mobile
  • Ticket Alternative Express Entry
  • Ticket scanning software
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word