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Career overview · SOC 11-3012

Administrative Services Managers

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Also called: Administrative Coordinator · Administrative Director · Administrative Manager · Administrative Officer · Administrator · Business Administrator

Median pay (national)
$108,390
$64,740–$200,010 (10th–90th)
Employed (US)
254,140
BLS OEWS, May 2024
Outlook 2024–34
+4.6%
~23,200 openings/yr
Typical entry
Bachelor's degree

What the numbers say

Refit analysis ·Pay for administrative services managers shows an unusually wide range: the top 10% earn $200,010 versus $64,740 at the bottom 10% — 3.1x. The median of $108,390 leaves roughly 85% of headroom to the 90th percentile, which is where seniority, specialization, and the skills below tend to pay off.
Refit analysis ·Employment is projected to change +4.6% from 2024 to 2034 — faster than the 3% all-occupation average. Even so, BLS projects about 23,200 openings a year, mostly to replace workers who retire or change careers.
Refit analysis ·Where you work moves the number a lot. Across the 54 states with released data, Colorado pays the most for this role (median $145,650, +34% vs the national median), while Guam sits lowest at $61,520 — a 137% spread for the same job title.
Refit analysis ·O*NET rates Reading Comprehension, Active Listening, Speaking as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint as in-demand technologies for this role.

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Top skills employers ask for

Ranked by O*NET importance for this occupation.

  • Reading Comprehension
  • Active Listening
  • Speaking
  • Writing
  • Critical Thinking
  • Monitoring
  • Active Learning
  • Learning Strategies
  • Mathematics
  • Science

What they actually do

Core O*NET tasks for this role.

  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  • Conduct classes to teach procedures to staff.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Set goals and deadlines for the department.
  • Acquire, distribute and store supplies.
  • Plan, administer, and control budgets for contracts, equipment, and supplies.
  • Hire and terminate clerical and administrative personnel.
  • Direct or coordinate the supportive services department of a business, agency, or organization.
  • Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.
  • Develop operational standards and procedures for the work unit or department.

Tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Atlassian JIRA
  • Autodesk AutoCAD
  • IBM SPSS Statistics
  • Intuit QuickBooks
  • Microsoft Visio
  • Oracle PeopleSoft
  • Oracle Primavera Enterprise Project Portfolio Management
  • R
  • SAP software
  • SAS
  • Teradata Database

Knowledge areas

  • Customer and Personal Service
  • Administration and Management
  • English Language
  • Administrative
  • Personnel and Human Resources
  • Computers and Electronics
  • Public Safety and Security
  • Mathematics