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Resume skills guide · SOC 43-4011

Skills for Brokerage Clerks

The skills, knowledge, and tools that matter most for brokerage clerks, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Active Listening, Speaking, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Active Listening3.88
  • 2.Speaking3.88
  • 3.Reading Comprehension3.75
  • 4.Critical Thinking3.38
  • 5.Writing3.12
  • 6.Monitoring3.12
  • 7.Mathematics3
  • 8.Active Learning3
  • 9.Learning Strategies2.62
  • 10.Science1

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Knowledge areas

  • English Language
  • Customer and Personal Service
  • Mathematics
  • Computers and Electronics
  • Economics and Accounting
  • Administrative
  • Sales and Marketing
  • Law and Government

Core work activities

  • Getting Information
  • Working with Computers
  • Processing Information
  • Communicating with People Outside the Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Identifying Objects, Actions, and Events
  • Organizing, Planning, and Prioritizing Work

In-demand tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Adobe Creative Cloud software
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Photoshop
  • Oracle PeopleSoft
  • Salesforce software
  • Structured query language SQL
  • Account management software
  • Adobe Dreamweaver
  • Bloomberg Professional
  • HEAT Software GoldMine