Skills for Claims Adjusters, Examiners, and Investigators
The skills, knowledge, and tools that matter most for claims adjusters, examiners, and investigators, ranked by O*NET importance — so you know what to lead with on your resume.
What to lead with
Refit analysis ·O*NET rates Reading Comprehension, Active Listening, Critical Thinking as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Xactware Xactimate as in-demand technologies for this role.
Top skills (ranked by importance)
O*NET importance score in parentheses (1–5).
- 1.Reading Comprehension4.12
- 2.Active Listening4
- 3.Critical Thinking4
- 4.Speaking3.88
- 5.Writing3.62
- 6.Monitoring3.38
- 7.Active Learning3.25
- 8.Mathematics2.88
- 9.Learning Strategies2.5
- 10.Science1.38
Show these skills on your resume for Claims Adjusters, Examiners, and Investigators
Honest tailoring
See how your resume lines up with Claims Adjusters, Examiners, and Investigators
Refit re-angles your real experience toward this role using the skills above — and never invents skills you don't have. A no-fabrication gate checks every change before you see it.
Free. No account needed to see your first re-fit.
Knowledge areas
- Customer and Personal Service
- English Language
- Administrative
- Mathematics
- Computers and Electronics
- Law and Government
- Administration and Management
- Economics and Accounting
Core work activities
- Working with Computers
- Communicating with People Outside the Organization
- Getting Information
- Identifying Objects, Actions, and Events
- Making Decisions and Solving Problems
- Communicating with Supervisors, Peers, or Subordinates
- Documenting/Recording Information
- Resolving Conflicts and Negotiating with Others
- Organizing, Planning, and Prioritizing Work
- Analyzing Data or Information
In-demand tools & technology
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Xactware Xactimate
- Apple Safari
- Mozilla Firefox
- Zoom
- 4n6xprt Systems StiffCalcs
- ADP software
- Agency Management Systems AMS 360
- ARSoftware WinSMAC
- AutoClaims Direct DirectLink
- Automatic Data Processing Autosource
- Automatic Data Processing Claims Manager & Dispatch
- Automatic Data Processing Estimating
- Axonwave Fraud and Abuse Management System