Skills for First-Line Supervisors of Non-Retail Sales Workers
The skills, knowledge, and tools that matter most for first-line supervisors of non-retail sales workers, ranked by O*NET importance — so you know what to lead with on your resume.
What to lead with
Refit analysis ·O*NET rates Active Listening, Speaking, Monitoring as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint as in-demand technologies for this role.
Top skills (ranked by importance)
O*NET importance score in parentheses (1–5).
- 1.Active Listening4
- 2.Speaking4
- 3.Monitoring4
- 4.Reading Comprehension3.62
- 5.Writing3.62
- 6.Critical Thinking3.62
- 7.Active Learning3.5
- 8.Learning Strategies3.25
- 9.Mathematics3
- 10.Science1
Show these skills on your resume for First-Line Supervisors of Non-Retail Sales Workers
Honest tailoring
See how your resume lines up with First-Line Supervisors of Non-Retail Sales Workers
Refit re-angles your real experience toward this role using the skills above — and never invents skills you don't have. A no-fabrication gate checks every change before you see it.
Free. No account needed to see your first re-fit.
Knowledge areas
- Customer and Personal Service
- Administration and Management
- English Language
- Personnel and Human Resources
- Economics and Accounting
- Sales and Marketing
- Mathematics
- Education and Training
Core work activities
- Communicating with Supervisors, Peers, or Subordinates
- Coaching and Developing Others
- Making Decisions and Solving Problems
- Getting Information
- Guiding, Directing, and Motivating Subordinates
- Identifying Objects, Actions, and Events
- Working with Computers
- Training and Teaching Others
- Developing Objectives and Strategies
- Coordinating the Work and Activities of Others
In-demand tools & technology
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Salesforce software
- Cisco Webex
- SAP software
- Budgeting software
- Customer information databases
- Delphi Discovery
- Delphi Technology
- Electronic data interchange EDI software
- Financial accounting software
- Flow chart software
- Fuze cloud communications and collaboration software
- Graphics creation software