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Resume skills guide · SOC 41-3021

Skills for Insurance Sales Agents

The skills, knowledge, and tools that matter most for insurance sales agents, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Reading Comprehension, Active Listening, Speaking as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Office software, Microsoft Outlook as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Reading Comprehension4
  • 2.Active Listening3.88
  • 3.Speaking3.88
  • 4.Critical Thinking3.75
  • 5.Writing3.62
  • 6.Mathematics3
  • 7.Active Learning3
  • 8.Monitoring2.88
  • 9.Learning Strategies2.75
  • 10.Science1.12

Show these skills on your resume for Insurance Sales Agents

Honest tailoring

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Knowledge areas

  • Customer and Personal Service
  • Sales and Marketing
  • English Language
  • Mathematics
  • Law and Government
  • Transportation
  • Administration and Management
  • Education and Training

Core work activities

  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Selling or Influencing Others
  • Working with Computers
  • Organizing, Planning, and Prioritizing Work
  • Evaluating Information to Determine Compliance with Standards
  • Making Decisions and Solving Problems
  • Performing for or Working Directly with the Public
  • Processing Information
  • Developing Objectives and Strategies

In-demand tools & technology

  • Microsoft Office software
  • Microsoft Outlook
  • Adobe After Effects
  • Facebook
  • Microsoft Windows
  • Zoom
  • Advantage Information Systems The Agency Advantage
  • Agency management software
  • Agency Master
  • Agency Software AgencyPro
  • Allied Financial Software Act4Advisors
  • Allstar Software Systems Kofax
  • AMS Services AMS 360
  • AMS Services AMS Sagitta
  • Apple Final Cut Pro
  • Applied Systems The Agency Manager