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Resume skills guide · SOC 43-4131

Skills for Loan Interviewers and Clerks

The skills, knowledge, and tools that matter most for loan interviewers and clerks, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Active Listening, Speaking, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Active Listening4.12
  • 2.Speaking4
  • 3.Reading Comprehension3.88
  • 4.Critical Thinking3.75
  • 5.Writing3.62
  • 6.Active Learning3.38
  • 7.Mathematics3.12
  • 8.Monitoring3
  • 9.Learning Strategies2.62
  • 10.Science1.12

Show these skills on your resume for Loan Interviewers and Clerks

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Knowledge areas

  • Customer and Personal Service
  • English Language
  • Administrative
  • Computers and Electronics
  • Law and Government
  • Mathematics
  • Administration and Management
  • Education and Training

Core work activities

  • Working with Computers
  • Getting Information
  • Performing for or Working Directly with the Public
  • Processing Information
  • Evaluating Information to Determine Compliance with Standards
  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Analyzing Data or Information
  • Updating and Using Relevant Knowledge

In-demand tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Windows
  • Automated financial software
  • Automated underwriting software
  • Credit reporting software
  • Encompass software
  • Fannie Mae Desktop Underwriter
  • Lending software systems
  • Loan tracking software
  • Microsoft Dynamics
  • Rockport Integrated Excel Underwriting
  • Software AG Underwriting Solution