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Resume skills guide · SOC 11-2022

Skills for Sales Managers

The skills, knowledge, and tools that matter most for sales managers, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Active Listening, Speaking, Reading Comprehension as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Active Listening4
  • 2.Speaking4
  • 3.Reading Comprehension3.88
  • 4.Critical Thinking3.88
  • 5.Monitoring3.88
  • 6.Active Learning3.75
  • 7.Writing3.62
  • 8.Learning Strategies3.12
  • 9.Mathematics3
  • 10.Science1.62

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Knowledge areas

  • Sales and Marketing
  • Customer and Personal Service
  • English Language
  • Administration and Management
  • Personnel and Human Resources
  • Computers and Electronics
  • Education and Training
  • Economics and Accounting

Core work activities

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Developing and Building Teams
  • Guiding, Directing, and Motivating Subordinates
  • Communicating with People Outside the Organization
  • Coaching and Developing Others
  • Training and Teaching Others
  • Getting Information

In-demand tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Salesforce software
  • Adobe Creative Cloud software
  • Bentley MicroStation
  • Eclipse IDE
  • Facebook
  • Google Analytics
  • HubSpot software
  • Hypertext markup language HTML
  • IBM SPSS Statistics
  • Marketo Marketing Automation
  • Microsoft Azure software
  • Microsoft SQL Server