Gambling Managers
Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
Also called: Casino Manager · Casino Operations Manager · Casino Shift Manager · Gaming Manager · Pit Manager · Shift Manager
Median pay (national)
$85,580
$51,670–$165,220 (10th–90th)
Employed (US)
4,620
BLS OEWS, May 2024
Outlook 2024–34
+1.2%
~600 openings/yr
Typical entry
High school diploma or equivalent
What the numbers say
Refit analysis ·Pay for gambling managers shows an unusually wide range: the top 10% earn $165,220 versus $51,670 at the bottom 10% — 3.2x. The median of $85,580 leaves roughly 93% of headroom to the 90th percentile, which is where seniority, specialization, and the skills below tend to pay off.
Refit analysis ·Employment is projected to change +1.2% from 2024 to 2034 — slower than the 3% all-occupation average. Even so, BLS projects about 600 openings a year, mostly to replace workers who retire or change careers.
Refit analysis ·Where you work moves the number a lot. Across the 27 states with released data, Washington pays the most for this role (median $121,800, +42% vs the national median), while Puerto Rico sits lowest at $61,120 — a 99% spread for the same job title.
Refit analysis ·O*NET rates Critical Thinking, Speaking, Monitoring as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook as in-demand technologies for this role.
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Top skills employers ask for
Ranked by O*NET importance for this occupation.
- Critical Thinking
- Speaking
- Monitoring
- Active Listening
- Writing
- Reading Comprehension
- Active Learning
- Learning Strategies
- Mathematics
- Science
What they actually do
Core O*NET tasks for this role.
- Resolve customer complaints regarding problems, such as payout errors.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Market or promote the casino to bring in business.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Prepare work schedules and station arrangements and keep attendance records.
Tools & technology
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Employee scheduling software
- Human resources management system HRMS
- Web browser software
- Microsoft PowerPoint
- Microsoft Word
Knowledge areas
- Customer and Personal Service
- English Language
- Administration and Management
- Mathematics
- Personnel and Human Resources
- Administrative
- Computers and Electronics
- Economics and Accounting