Refit
Resume skills guide · SOC 37-1011

Skills for First-Line Supervisors of Housekeeping and Janitorial Workers

The skills, knowledge, and tools that matter most for first-line supervisors of housekeeping and janitorial workers, ranked by O*NET importance — so you know what to lead with on your resume.

What to lead with

Refit analysis ·O*NET rates Speaking, Monitoring, Active Listening as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook as in-demand technologies for this role.

Top skills (ranked by importance)

O*NET importance score in parentheses (1–5).

  • 1.Speaking3.25
  • 2.Monitoring3.25
  • 3.Active Listening3.12
  • 4.Critical Thinking3.12
  • 5.Learning Strategies3.12
  • 6.Reading Comprehension3
  • 7.Writing2.88
  • 8.Active Learning2.88
  • 9.Mathematics2.12
  • 10.Science1

Show these skills on your resume for First-Line Supervisors of Housekeeping and Janitorial Workers

Honest tailoring

See how your resume lines up with First-Line Supervisors of Housekeeping and Janitorial Workers

Refit re-angles your real experience toward this role using the skills above — and never invents skills you don't have. A no-fabrication gate checks every change before you see it.

Free. No account needed to see your first re-fit.

Knowledge areas

  • Customer and Personal Service
  • English Language
  • Administration and Management
  • Education and Training
  • Public Safety and Security
  • Personnel and Human Resources
  • Administrative
  • Production and Processing

Core work activities

  • Communicating with Supervisors, Peers, or Subordinates
  • Coordinating the Work and Activities of Others
  • Inspecting Equipment, Structures, or Materials
  • Guiding, Directing, and Motivating Subordinates
  • Training and Teaching Others
  • Getting Information
  • Coaching and Developing Others
  • Assisting and Caring for Others
  • Making Decisions and Solving Problems
  • Developing and Building Teams

In-demand tools & technology

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Facebook
  • SAP software
  • Computerized bed control system software
  • Computerized maintenance management system CMMS
  • Facility use software
  • Help desk software
  • Inventory tracking software
  • Email software
  • Microsoft Access
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Word