First-Line Supervisors of Housekeeping and Janitorial Workers
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
Also called: Building Services Supervisor · Buildings and Grounds Supervisor · Custodian Supervisor · Environmental Services Supervisor (EVS) · Executive Housekeeper · Housekeeping Supervisor
Median pay (national)
$47,520
$34,390–$74,190 (10th–90th)
Employed (US)
174,660
BLS OEWS, May 2024
Outlook 2024–34
+2.5%
~33,000 openings/yr
Typical entry
High school diploma or equivalent
What the numbers say
Refit analysis ·Pay for first-line supervisors of housekeeping and janitorial workers shows a broad range: the top 10% earn $74,190 versus $34,390 at the bottom 10% — 2.2x. The median of $47,520 leaves roughly 56% of headroom to the 90th percentile, which is where seniority, specialization, and the skills below tend to pay off.
Refit analysis ·Employment is projected to change +2.5% from 2024 to 2034 — about as fast as the 3% all-occupation average. Even so, BLS projects about 33,000 openings a year, mostly to replace workers who retire or change careers.
Refit analysis ·Where you work moves the number a lot. Across the 53 states with released data, Rhode Island pays the most for this role (median $61,860, +30% vs the national median), while Puerto Rico sits lowest at $21,440 — a 189% spread for the same job title.
Refit analysis ·O*NET rates Speaking, Monitoring, Active Listening as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Excel, Microsoft Office software, Microsoft Outlook as in-demand technologies for this role.
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Top skills employers ask for
Ranked by O*NET importance for this occupation.
- Speaking
- Monitoring
- Active Listening
- Critical Thinking
- Learning Strategies
- Reading Comprehension
- Writing
- Active Learning
- Mathematics
- Science
What they actually do
Core O*NET tasks for this role.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
- Plan and prepare employee work schedules.
- Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
- Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- Perform or assist with cleaning duties as necessary.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
- Inventory stock to ensure that supplies and equipment are available in adequate amounts.
- Issue supplies and equipment to workers.
- Check and maintain equipment to ensure that it is in working order.
Tools & technology
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- SAP software
- Computerized bed control system software
- Computerized maintenance management system CMMS
- Facility use software
- Help desk software
- Inventory tracking software
- Email software
- Microsoft Access
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Word
Knowledge areas
- Customer and Personal Service
- English Language
- Administration and Management
- Education and Training
- Public Safety and Security
- Personnel and Human Resources
- Administrative
- Production and Processing