Spa Managers
Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
Also called: Massage Department Manager · Salon Manager · Spa and Guest Experience Director · Spa Director · Spa Manager
Median pay (national)
$61,340
$36,880–$111,130 (10th–90th)
Employed (US)
10,490
BLS OEWS, May 2024
Outlook 2024–34
+6.5%
~2,100 openings/yr
Typical entry
High school diploma or equivalent
What the numbers say
Refit analysis ·Pay for spa managers shows an unusually wide range: the top 10% earn $111,130 versus $36,880 at the bottom 10% — 3.0x. The median of $61,340 leaves roughly 81% of headroom to the 90th percentile, which is where seniority, specialization, and the skills below tend to pay off.
Refit analysis ·Employment is projected to change +6.5% from 2024 to 2034 — faster than the 3% all-occupation average. Even so, BLS projects about 2,100 openings a year, mostly to replace workers who retire or change careers.
Refit analysis ·Where you work moves the number a lot. Across the 29 states with released data, Maryland pays the most for this role (median $90,200, +47% vs the national median), while Tennessee sits lowest at $43,210 — a 109% spread for the same job title.
Refit analysis ·O*NET rates Speaking, Monitoring, Critical Thinking as the highest-importance skills here — so a resume aimed at this role should lead with evidence of those, not a generic skills list. On the tools side, O*NET flags Microsoft Office software as in-demand technologies for this role.
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Top skills employers ask for
Ranked by O*NET importance for this occupation.
- Speaking
- Monitoring
- Critical Thinking
- Active Listening
- Active Learning
- Reading Comprehension
- Learning Strategies
- Writing
- Mathematics
- Science
What they actually do
Core O*NET tasks for this role.
- Respond to customer inquiries or complaints.
- Schedule guest appointments.
- Maintain client databases.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Assess employee performance and suggest ways to improve work.
- Inventory products and order new supplies.
- Participate in continuing education classes to maintain current knowledge of industry.
- Direct facility maintenance or repair.
- Verify staff credentials, such as educational and certification requirements.
- Coordinate facility schedules to maximize usage and efficiency.
Tools & technology
- Microsoft Office software
- Bizlink Salon Manager
- Booker Software SpaBooker
- ClienTrak!
- CRIMPERS Management Software CRIMPERS Salon Software
- CSI Software Spa Management
- DaySmart Software Salon Iris
- Elite Software Elite Salon & Spa Management
- Elite Software Elite Salon & Spa Payroll
- Envision Salon
- Floydware Rosy
- Innovative Business Computer Solutions Spa/Salon Manager
- intelligenz Solutions intelliSpa
- Leprechaun Spa and Salon Software
- ManageMySpa
Knowledge areas
- Administrative
- Customer and Personal Service
- Administration and Management
- English Language
- Education and Training
- Personnel and Human Resources
- Sales and Marketing
- Mathematics